Refund policy

At Offical Kashko, all sales are final. We do not accept returns or provide refunds for purchases unless an item arrives defective or damaged.

Exchanges for Defective or Damaged Items

If you receive a defective or damaged item, you may be eligible for an exchange. Please contact us within 7 days of delivery to report the issue.

To qualify for an exchange:

  • The item must be unworn and in its original condition.

  • The item must be reported within 7 days of delivery.

  • Customers may be required to provide photos of the defective or damaged item.

Return Shipping

Customers are responsible for return shipping costs unless the item is confirmed to be defective or damaged. In such cases, return shipping costs will be covered by Offical Kashko.

How to Request an Exchange

To request an exchange, please email us at offical.kashko@outlook.com with your order details and a description of the issue. Our team will review your request and provide further instructions.

Contact Us

If you have any questions about our Refund & Exchange Policy, please contact us:

Email: offical.kashko@outlook.com

Thank you for shopping with Offical Kashko!